Takes care of standard order and quotation processing and follow up by telephone while pro-actively challenges these (mainly during call) to find added value for customer.
As Account Executive/Customer Service you will be responsible for the customer service functions for all accounts as well as managing a specific portfolio of small to medium sized customers.
Our client, based in Northampton require an Account Executive/Customer Service individual to join their team to strengthen existing customer relationships and expanding products into existing customers and increasing customer satisfaction.
Responsibilities
Manage the administration, order placement, customer calls for all accounts.