Looking for a Customer Service representative to join a great lifestyle business based in London (Shoreditch)
Competitive salary generous profit share bonus
The role
To provide assistance to the Sales Team and the Customer Service Team by placing orders, invoicing clients, responding to emails, answering phone calls, resolving issues and assisting Sales Managers.
As a Customer Support Representative, you will be responsible for providing excellent customer service to the French-speaking clients through various channels such as phone, email, and live chat.
I am looking for a dedicated French Speaking Customer Support Representative to join a very niche company.
Are you fluent in French and passionate about customer service?
We are seeking an individual with customer service experience, you will have ideally have worked previously within a customer service focused environment, perhaps within an inbound and outbound contract centre or call centre environment.
This position is initial a 12 month fixed term contract.
They're a relatively new company to the market, but since establishment:
Unlike most providers, they build, own and operate their dedicated fibre optic network and install it directly into the home, meaning they can deliver a super-fast connection at prices the national providers find hard to beat.
London's largest and fastest 100% full fibre broadband provider, bringing better internet to Londoners since 2013.
In the Customer Adviser role you'll be passionate about providing customers with an expert and personal experience, making it clear the things they value are in safe hands at Direct Line Group.
You'll also have an opportunity to earn an additional bonus up to £4200 per annum for sales roles (dependent on the role and your performance).
As a Customer Service Advisor, you will be the first point of contact for customers, supporting them through an inbound contact centre via multiple channels.
Are you a naturally helpful and friendly person who enjoys speaking with customers and assisting them with their financial queries?
We have a fantastic opportunity for you to join a team operating within a critical function in the financial services industry.