Customer Service Representative / London / Full time / permanent
My client, a leader in the luxury office space, are looking for a Customer Service Representative to join them in their London office.
Within this position you will have the responsibility of ensuring first class customer service is always given, whilst also being able to thrive in a busy and ever-changing environment.
As the customer service representative you'll be part of a hardworking, proactive and supportive team with great experience and drive to do well.
The client is a leading online gaming company who were first established back in 1999.
The company are known for running weekly competitions, to give customers the opportunity to win their Dream Car along with cash prizes and luxury lifestyle rewards.
As a Customer Support Representative, you will be responsible for providing excellent customer service to the French-speaking clients through various channels such as phone, email, and live chat.
I am looking for a dedicated French Speaking Customer Support Representative to join a very niche company.
Are you fluent in French and passionate about customer service?
We are seeking an individual with customer service experience, you will have ideally have worked previously within a customer service focused environment, perhaps within an inbound and outbound contract centre or call centre environment.
This position is initial a 12 month fixed term contract.
Who you will be working for
Our Client is a membership organisation located in the City.
We are seeking a dedicated Customer Relations Coordinator to join our Membership & Customer Relations team.
This role involves acting as an intermediary between customers and GGF Members, ensuring fair and satisfactory resolutions to complaints while upholding the organisation's standards of service.
Reporting directly to the Group Head of Membership & Customer Relations, the successful candidate will be responsible for administering and resolving customer complaints against GGF members efficiently and effectively.
My client is a newly launched lender specialising in both credit card and debit accounts - they are now looking for a Complaints Specialist to join their growing Operations team.
The successful candidate will split their time between handling customer complaints across all products, services and channels as well as corresponding administration duties that will allow for improved efficiency across the Complaints department.
The Complaints Specialist will log and work all complaints within agreed internal and regulatory timescales, ensuring all complaints worked are to the highest quality and with an independent lens to ensure fairness.
In the Customer Adviser role you'll be passionate about providing customers with an expert and personal experience, making it clear the things they value are in safe hands at Direct Line Group.
You'll also have an opportunity to earn an additional bonus up to £4200 per annum for sales roles (dependent on the role and your performance).