We're looking for an ASC Customer Service Team Leader to lead and manage a team within both corporate and ASC customer services to deliver an efficient, accurate and consistent level of customer service, ensuring that appropriate service delivery standards and procedures are implemented and maintained.
IR35 Status: Inside IR35
Your duties will include
Provide effective leadership and management to the Customer Service team for which you are responsible, by the recruitment, mentoring and management (including performance management, appraisal reviews etc.
Please note, this role is a full-time position with 1-2 days in the
You will be working on an existing client project supporting the motor finance complaints team.
One of the UK's leading providers of skilled technical resource supporting the regulatory environment are offering fantastic opportunities for Motor Complaint Handlers to work within the financial services sector for a major UK bank.