You will be supporting the Customer Service team taking on various responsibilities, from talking to customers via telephone and email, maintaining good relationships with the customers, and dealing with any queries, escalating the more complex enquiries, also involving a range of administrative duties.
We are recruiting for an exciting opportunity to join a brilliant small business as a Customer Service Advisor.
This is an amazing opportunity to join a company which continuously invests in its people, products, customers and technology.
You will be joining a truly outstanding organisation, a company which pushes the boundaries of what can be achieved and is seen by many as the leading and most innovative company in their sector.
The role is to be the first point of contact via phone and email to advice and support through inbound and outbound calling on answering questions and helping through the process.
An excellent opportunity has come up to join a national business who are looking for a Client Support Representative to join them on a permanent basis in their Farnborough office!
This is a fast paced roles so experience working within this type of environment is essential.
Utilising your English and French language skills, the successful candidate will be responsible for providing a high level of customer service at all times, whilst ensuring sales opportunities are maximised through both inbound and outbound calls and email activity (no cold calling).
A market leader in their industry is seeking a Customer & Sales Support Executive with French language skills to join their team on a full time, permanent basis.
Responsibilities will include, but will not be limited to
Processing a wide variety of calls (order processing, identifying service problems and initiating appropriate action to resolve issues).