Empathetic and hard-working, we are change-makers who are passionate about creating a happier, healthier society.
We operate a network of wellness websites - including Counselling Directory, Hypnotherapy Directory, Nutritionist Resource, Therapy Directory and Life Coach Directory.
You will be responsible for resolving customer enquiries (from the dealer network and end users, as well as internal colleagues), by answering telephone calls, email and CRM cases, providing timely and accurate technical information.
We are on the lookout for a Customer Service Advisor to join our well established international client based in Camberley on an initial 6 month contract opportunity.
This role not only offers immediate challenges and rewards but also the potential for a permanent position!
Working as part of the Customer Operations Team, you will be responsible for ensuring all customers and consumers are offered the best possible service and implement complain resolution strategies across the company.
This is an excellent opportunity for someone with fantastic customer service skills, who enjoys solving problems and excels at multitasking.
The business is committed to providing customers with the best experience possible and looking for candidates who share this genuine passion for customer service excellence.
You'll be working for a highly successful and profitable business, a market-leading brand which enjoys a reputation for quality and innovation!