This business truly put the needs of their customers first, that's why we need people who naturally love working with customers, putting smiles on faces and can finding the best resolution for the customer.
Your role is to resolve customer complaints at the first point of contact received from the customer by completing prompt, high quality investigations in order to ensure that an appropriate decision is reached.
This is a very exciting opportunity to join a well established business with plenty of opportunities to build on your skills & your career!
The role of Office Manager is pivotal to the success of the Centre Management operation as this person will need to ensure that there is close liaison between all on- site parties, including operations, Accounts, Marketing, Security and Cleaning.
To fulfill all administrative duties within the Centre whilst supporting the Centre Manager and the Senior Management Team onsite.
The Co-Ordinator will provide sales support to Business Development managers and act as a customer response point for Export Distributors.
My Telford based client is currently recruiting for an Export Co-Ordinator on a permanent basis.
As the Export Co-Ordinator you will work as part of a team to ensure the efficient administration processing of all orders received by the sales departments including coordination and planning of despatch dates whilst maintaining customs compliance.
Working with the Store Manager, you will inspire your team through a customer led approach and a focus on continuous improvement to deliver company strategy.
Keeping an eye on costs and profitability through management reports while driving sales targets.
A rapidly growing manufacturer and distributor of high quality and innovative LED lighting products and wiring accessories for a global customer base.
The Group supplies a blue chip and diversified customer base of trade distributors, retailers, wholesalers, and project developers with a wide range of products which broadly fall into the market recognised brands (LED Lighting) British General (Wiring Accessories) Masterplug (Portable Power) and Ross (AV Accessories)
Operates a fully integrated operating model which includes wholly owned manufacturing and product development facilities in the UK and China that enables the Group to maintain strong control over its cost base and the quality of its products while allowing to bring products to market quickly and at low cost.