This position will include some sales responsibilities; however, the primary emphasis will be on providing exceptional customer service to our customers and support to our account managers.
Candidates should have experience in excellent customer service and promote this idea throughout the factory.
Keep the department running efficiently and profitably, to increase customer satisfaction, loyalty, and retention and to meet customer expectations.
We are looking for a Support Team Manager to lead our member support team, driving exceptional member experiences that enhance satisfaction, loyalty, and retention.
Lead and manage the member support team, fostering a high-performance culture and empowering team members to deliver exceptional service.
This role is pivotal in aligning support operations with our business goals and executing strategic initiatives to optimise service delivery.
My client is seeking a Customer Service Exceutive to join their team ASAP.
You will manage and assist in raising the profile of the department and be the main point of contact for the Customers in the order, delivery to invoice process.
As the Customer Service Executive, you will be responsible for managing the planning, receipt and action of all orders/queries to lead time.