Work as part of the operational support and demand team to ensure teams are correctly resourced, including short notice cover, highlighting concerns to Managers, handling client calls (including setting call-backs) and providing accurate reporting on a daily and weekly basis.
While everyday day will offer a different challenge your core responsibilities will be to:
This role requires you in the office Monday - Friday, 8:45am to 5:15pm.
Are you an experienced Customer Service professional looking to join a company where you can build a career, and will invest in your development?
The Portfolio Group have a phenomenal opportunity on the table.. we are looking for a talented Customer Service Advisor to join a vibrant company with incredible growth plans who have won many awards such as the 'Feefo Platinum trusted service award 2021'.
We are currently supporting one of the UKs longest leading information resource business for HR, Tax & Accounting Professionals.
Elevate your career trajectory with a pivotal role at a prestigious organisation seeking a Customer Complaints Advisor.
This full-time position, based in a dynamic and collaborative work environment in Hinckley, offers a chance to showcase your adeptness in managing intricate issues and to contribute significantly to the company's success.
As the cornerstone of the Director Relations team, your week will be structured around a Monday to Friday schedule, with 37.5 hours dedicated to fostering strong relationships and ensuring the highest level of satisfaction among the company's esteemed directors.
We are pleased to be working with a family-run business specialising in children's residential homes, with a focus on providing safe and supportive environments for young people aged between 8-18 years.
To manage Consultants' performance within a contact centre environment ensuring they meet KPIs and quality standards whilst maintaining a high standard of service provided to clients.
SF Recruitment are working in partnership with a HR consultancy based in South Leicestershire, they are looking for a HR Solutions Manager to lead to lead and direct HR Advisory team, ensuring that both our clients and consultants have the best possible experience.
Direct the operational management of the HR Advisory team and the output of work.