My client, a membership organisation is currently recruiting for a Customer Service Manager.
The main purpose of this role is to provide excellent customer service to their members, learners and prospective applicants for individual, course and consultancy accreditation.
Working Model: Working from home (UK) with co-working twice a month (Warwickshire) and quarterly team meetings
We are seeking an individual with customer service experience, you will have ideally have worked previously within a customer service focused environment, perhaps within an inbound and outbound contract centre or call centre environment.
This position is initial a 12 month fixed term contract.
A well-established business is looking for a Business Support Manager to ensure that all departments are supported in accordance with necessary legislation and the organisation's policies and procedures.
You will be responsible for managing sensitive information, deputising for the Senior Managers at meetings, and overseeing support services.
Along with a competitive salary, you will also receive 30 days annual leave plus Bank Holidays, flexible hybrid working.
Customer Service Advisor / Spanish Speaker who is fluent in oral and written Spanish and Englishwith a great combination of administrative, customer service and organisational / planning skills, as well as a good understanding of Microsoft Office is required for well-established company based in Brighton, East Sussex.
If Brighton based, you would work from the office in the centre of the city.
The company is based in a beautiful, modern office, and some of their benefits include onsite caf and bar, Cake Wednesdays, free drinks on Fridays, onsite showers and many more!
Managing the customer facing link of the supply chain with the purpose of providing accurate delivery information and problem solving to achieve consistent successful delivery for our customers with exceptional customer service.
Respond to a high volume and variety of customer delivery inquiries, solving problems to satisfy both customers and the business.
They receive escalated communication from internal and external customers by phone or e-mail with the purpose of providing satisfactory solutions in a high pressure, demanding environment.
We are seeking a dedicated Customer Service Administrator for an immediate start on a temporary basis, lasting 3 months.
This role is integral in providing essential administrative support to our daily operations, ensuring the smooth running of our customer service functions.
The successful candidate will play a key role in managing documentation, handling phone calls and emails, resolving queries, and ensuring timely delivery of goods for appointments.
Our client is a well know and established business in Redditch who are looking for a Customer Service Administrator on a 12 month fixed term contract ( with possibility for a permanent role for the right candidate) to join their small customer service team.
They may be a small team but they look after their huge existing customer base with all operational aspects of the customer relationship offering the best service.
This team is responsible for processing all the sales orders and liaising with other departments to ensure a smooth information flow and high standards.