Salary
Location
Type
Job Brief
  • The Customer Service Manager will be responsible for the effective management of the Customer Services team and the smooth running of its systems and functions.
  • A well-established business based in central Nottingham are looking for a Customer Service Manager to join their growing team.
Duties Include
  • Improving customer service experience, create engaged customers and facilitate organic growth.
General
  • Customer Services Manager
The Role
  • As a Customer Services Manager, you will manage and lead the customer service team to maintain and improve client relationships and operational goals.
The Client
  • Our client is a well-established aerospace parts and components manufacturer, offering a range of additional services such as repair and haulage.
  • You will be responsible for delivering a first-class Customer Service across their full range of products and services, and enabling an efficient office environment.
  • Our client is a successful, small business who work with large corporations across the country, supporting their customers with all areas of desktop IT support and telecoms support.
  • Due to team expansion, they are looking to acquire the services of a
  • We are seeking a dynamic Customer Service Team Leader to join our team and lead our customer service department towards excellence.
  • In this role, you will be instrumental in supervising and managing our customer service team to ensure unparalleled support is delivered to our valued customers, while meeting Key Performance Indicators (KPIs) consistently.
  • If you are passionate about health, wellness, and providing exceptional customer service, we invite you to join us on our mission to empower individuals to live healthier, happier lives.
We offer
  • Bonus Structure.
  • Basic salary of £25,000 per annum.
  • 25 days holiday Bank holidays.
We offer
  • Bonus Structure.
  • Basic salary of £25,000 per annum.
  • 25 days holiday Bank holidays.
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  • The Customer Service Manager will provide market-leading customer satisfaction in conjunction with a team of customer service representatives.
  • You will have proven experience of motivating and driving performance and development within a team.