As a Customer Service Advisor, you will be the first point of contact for customers, supporting them through an inbound contact centre via multiple channels.
Are you a naturally helpful and friendly person who enjoys speaking with customers and assisting them with their financial queries?
We have a fantastic opportunity for you to join a team operating within a critical function in the financial services industry.
Are you an ambitious Customer Service Rep looking for a new career?
Industria Personnel are looking for highly motivated Customer Service Representatives to complement our client's friendly vibrant team on a temporary permanent basis!
We're looking for a Customer Service Coordinator to join a local company based in the heart of the Maylands estate in Hemel Hempstead on an initial ongoing temporary basis but with a view to moving into a permanent role in the near future if desired.
Within this role you would be speaking to their customers via phone, email and webchat and you'd be processing orders and doing the administration side of things for new customers and clients.
This is a very successful local company and team that are fully of energy, positivity and an extremely supportive culture - They're also an Employee Ownership Trust which means they are all individually invested in the future of the business, it adds to the positive culture of the business and also means they have added benefits to working with them down the line.
This role is suitable for someone with experience working in a customer service/call centre role, resolving customer queries and complaints in a polite and friendly manner.
We have a fantastic opportunity to join a fast-growing organisation as a Customer Service Representative in Southend on Sea.
Main responsibilities will include the following
Dealing with order queries over the phone, via email and our customer relationship management system.