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Customer Service Advisor - £23,000 - £25,000 - Oldham, OL9 - Monday to Friday 9am - 5pm (Early finish Friday!) Due to expansion, our e-commerce Business is growing its Customer Service Advisor team and we are on the lookout for a Customer Service Account Manager to join us in our thriving Manchester based office in Oldham! For the role of Customer Service Advisor, you will receive: A salary of £23,000 - £25,000 depending on experience Amazing offices in the Oldham area of Manchester Monday to Friday hours, no weekend work, early finish Friday! 22 days per year holiday plus Xmas shut down and bank holidays! Massive progression opportunities Free onsite parking A fun vibrant working environment, with a family feel The opportunity to grow with the company The role of Customer Service Advisor involves speaking to our existing business clients via email, webchat and phone dealing with their needs and ensuring that they receive world class customer experience. This will involve taking orders and providing quotations to clients. The role offers a clear career path to progress in the business For the role of Customer Service Advisor we require: Somebody with phone based customer service experience The ability to deal with inbound calls and emails in a fast paced environment A person with a positive attitude, and outgoing personality based in the Oldham area of Manchester Sound like your ideal role? Don't hesitate and apply now with your CV for immediate consideration! Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
The Temporary Customer Service Advisor will provide outstanding customer support, handle enquiries, and process orders within the retail industry. The role is based in Rochdale and requires excellent communication skills. Client Details Our client is a renowned entity in the retail sector, boasting a substantial workforce across multiple locations. They are committed to providing high-quality products and ensuring customer satisfaction. Description As a Temporary Customer Service Advisor you will be: Assisting customers with their enquiries and concerns. Processing customer orders accurately and promptly. Ensuring a positive customer experience at all times. Collaborating with team members to meet and exceed targets. Managing customer complaints and resolving issues in a professional manner. Profile A successful Temporary Customer Service Advisor should have: A strong background in customer service, particularly within B2B. Excellent verbal and written communication skills. Proficiency in using computer systems for order processing. A knack for problem-solving and conflict resolution. The ability to work well in a team. Knowledge of customer service principles and practices. Job Offer In return, our client can offer: An attractive hourly rate of around £13.80ph. A friendly and supportive team environment. Free on-site-parking. Possibility of being made perm.
Do you have a background in business to business customer or sales support? Are you looking to join a fantastic international company looking to develop their team? Would you like to build a career with a fantastic, international company? If so, this Sales Co-ordinator role could just be what you're looking for. There is a salary of up to £28,000 and brilliant benefits including 25 days holiday plus bank holidays, healthcare, bonus scheme, pension scheme, free parking and excellent career prospects at their offices close to Middleton. Your role as a Sales Co-ordinator: Working as a part of a team, you will be supporting, promoting and selling parts to a mixture of internal and existing customers across UK and Ireland. The role will be a 50/50 mix of providing support to the customers and sales to a range of existing and lapsed customers. Duties will include: Supporting internal and external customers, dealing with product and stock enquiries Creating and maintaining customer accounts Proactively calling lapsed and existing customers to win parts sales Working to targets to expand parts sales throughout areas of the UK and Ireland Ordering, providing quotes an invoicing for parts, following up payments for goods supplied Ensuring the daily flow of incoming and outgoing parts Registering, tracking and managing inventory levels As needed, attending customer visits to strengthen parts sales and customer care We would love to hear from you if you have the following skills and experience: Experience in either a similar Sales Support, Sales Co-ordinator or Internal Sales role Previous experience in a sales based role would be interesting, possibly in the parts or machinery based role such as automotive, engineering or other mechanical sector Confident to make proactive outbound calls Resilient, determined and driven Excellent communication skills with the ability to build relationships Positive and upbeat team player with a good sense of humour Comfortable with Word, Excel and Outlook including the ability to use pivot tables What is in it for me as a Sales Co-ordinator? A salary of £26.000 to £28,000, depending on experience 25 days holiday plus Bank Holidays Free parking Bonus scheme Pension scheme Healthcare cashback plan Discount scheme Excellent career prospects To Apply If this sounds like a Sales Co-ordinator role you will LOVE, please send your CV today We aim to respond to all successful applications within 2 days. If you haven't been contacted within 2 days your application has been unsuccessful. Please check our Website and apply directly for any other suitable positions you see. We apologise that we are unable to contact everyone in person and thank you for your interest.