As a Customer Service Advisor you will be customer orientated and will act as a liaison, provide product/services information, and resolve any emerging problems with accuracy and efficiency.
A well-established business based in central Nottingham are looking for a Customer Service Advisor to join their growing team.
Duties Include
Providing help and advice to customers communicating courteously with customers by telephone, email, letter and face-to-face.
As a Customer Sales Advisor, you will be working within our clients inbound/outbound sales team, creating client opportunities for our Advisors from our existing client base.
They are looking for someone who is a great relationship builder, has a wealth of experience within customer service and desirable someone who has worked within a sales targeted environment.
£22,308 - £25,000 Great commission/bonus structure (OTE £5,000)
Our client is a fast-growing specialist in their field - they are currently in search for a strong Customer Service Advisor who can bring their skills to the team and grown within the company.
This is a key customer facing role predominantly telephony based helping to assist our client's clients' and their customers find the right solution to their queries.
Daily Duties
Answer incoming calls from our clients' customers to discuss and arrange suitable resolutions based on their personal circumstances and our clients' criteria.
Our client is a fast-growing specialist in their field - they are currently in search for a strong Customer Service Advisor who can bring their skills to the team and grown within the company.
This is a key customer facing role predominantly telephony based helping to assist our client's clients' and their customers find the right solution to their queries.
As a family-owned business our people are central to our success, and following years of organic, consecutive growth, we're looking for people who share our core values of sustainability, trust, collaboration, and innovation to drive us forwards.
Software never stays the same and neither do we.
We want our people to be part of a progressive organisation, encouraged to embrace change and new ideas to shape our future development.
We're now seeking a Sales Administrator to join our Customer Services team - someone to help maintain and improve customer service.
Providing a welcome and timely response to customer queries via telephone and email, you will provide order confirmations, proof of delivery documentation and other post order communication as requested and contribute to the achievement of high-level service KPI targets in relation to customer needs.
The NSG Group is one of the World's largest manufacturers of glass and glazing products for Architectural, Automotive and Technical Glass sectors.