This role involves various customer service duties as the main forefront contact for any inventory or product queries.
As a customer service representative, you will be handling various extensive duties from liaising directly with UK & international clients to prospecting and generating business leads.
You will be a responsive operative in managing and organising main B2B external accounts and ensuring that all clients receive the utmost attention.
Our client is a marketplace connecting customers, lenders, and dealers.
You will have a background in dispute resolution, preferably in a regulated setting, and be well-versed with FCA DISP regulations and complaint-handling best practices.
This is a challenging position that calls for strong interpersonal skills and the capacity to forge bonds with key stakeholders, dealers, and other third-party partners.