The Customer Services Manager is responsible for managing a high level of administrative support services for customers and field force, from initial contact through to the end of the contract terms.
The Customer Services manager will manage and contribute to projects and changes effecting the customer services environment, as defined by the Chief Operating Officer and/or business/regulatory requirements.
This role offers hybrid working - hours are Monday to Friday plus bonus.
The Customer Services Manager is responsible for managing a high level of administrative support services, from initial contact through to the end of the contract terms.
The Customer Services manager will manage and contribute to projects and changes effecting the customer services environment, as defined by the Chief Operating Officer and/or business/regulatory requirements.
Posted by Page Personnel Finance • £39K/yr to £47K/yr
The Customer Services Manager is responsible for managing a high level of administrative support services for our client's customers and field force, from initial contact through to the end of the contract terms.
Our client is a well established business based in Bromley seeking an experienced Customer Services manager to join their busy team!
The Customer Services manager will manage and contribute to projects and changes effecting the customer services environment, as defined by the Chief Operating Officer and/or business/regulatory requirements.
This position will include some sales responsibilities; however, the primary emphasis will be on providing exceptional customer service to our customers and support to our account managers.
Candidates should have experience in excellent customer service and promote this idea throughout the factory.
Keep the department running efficiently and profitably, to increase customer satisfaction, loyalty, and retention and to meet customer expectations.
Our market-leading client is looking to secure the services of a new Customer Services Manager.
Reporting to the Managing Director, the Customer Service Manager is responsible for overseeing and managing all aspects of shared ownership services, ensuring the delivery of high-quality support and guidance to homeowners.
£60,000 - £72,000 depending on experience discretionary bonus other bens
Are you a driven and experienced Customer Service Manager looking to make an impact in a fast-paced, dynamic environment?
We're seeking a proactive leader to oversee multiple customer service teams and ensure a high level of satisfaction across our client's operations.
About the Role
As the Customer Service Manager, you will take full responsibility for managing the customer service function, leading multiple teams and team leaders to success.
Dealing with customer complaints and ensuring they are resolved.
General
I am currently working with a large residential developer who operate in the North West/West London region who are currently looking for a customer service manager to join them