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Description We are hiring for a Store Manager to join one of our exciting stores based in Dundee. There's an established team in place, and you will be working directly with them to help create the best customer shopping experience possible. Footasylum is a business that believes in our front-end retail staff. As Store Manager, you will be responsible for overseeing your designated store's daily operations. You will be able to develop strategies to improve customer service, drive store sales and profitability, adhere to company policies, and have the ability to market programs in ways that will increase sales and enhance the customer experience. We invest in our training and development and this role will be no different. Our aim is to continue to build and create an environment where our employee can achieve, develop, and progress. You will be supported in your journey, and we will celebrate with you, every step of the way. Regular 1-2-1's, training, and support will be available but most importantly, you will be given all the tools to help you thrive and feel empowered on your journey with us. We also have a track record of progression, support, and training. We have a plethora of examples across our teams where people have progressed upwards or into completely new opportunities within the business. Ultimately your development is paramount to us, and we want to help support you to achieve your goals Why Footasylum? We've been on a journey, growing significantly over the last few years. We are vibrant, engaged and performing well. Innovation is key to our business, and we have been looking at how we deliver value to our wider Retail estate. We want to create a place for colleagues to do their best work, and you will have the opportunity to influence our decisions, help define Retail standards across the Estate and contribute to a happy and healthy working environment. About you: The successful candidate must have passion for Fashion Retail and our company ethos You will have ideally worked previously in Fashion Retail Previous managerial experience working in a fast-paced environment Experience in managing, motivating and training a team Strong verbal and written skills Be able to work in a fast-paced environment Efficient and highly organised with a customer focused attitude Have in-depth knowledge of the industry Diversity: We recognise and value the importance of diversity to help make sure we have lots of different perspectives when we are providing services to our colleagues and customers. We know that this will help us build a great service, which our customers will love. This great news for our business. Diversity for us is also, importantly, about building happy teams full of people that want to learn and want to be inspired by each other and our different experiences. Recruitment process: We review applications on an individual basis, and if we feel you would be a good fit we'll invite you for a face-to-face chat about the role, and to see if we're a good fit for you. We value open and honest conversations and collaboration, giving you a chance to learn about what we are doing in an informal and friendly environment. We want to know about you, and why you feel this is the opportunity for you.
No shift work, hybrid option after training, free parking, a positive and fun environment - these are just some of the great perks available to Helpdesk Advisor working for this business. Monday - Friday, core business hours only, £24,000 - £25,000 per annum. Due to location you must have your own transport In this role you will: - act on instruction given to you by customers, this requires active listening skills - troubleshoot on issues customers have with products - balance excellent customer service with quick and efficient support to limit call queues - work closely with colleagues and leadership team to ensure complaints are handled If you come with a customer service background, ideally within a call centre environment and have the ability to rapport build efficiently and pick up new systems quickly, you could be the perfect candidate for this role. Interviews will take place on the 20th and 21st of May. Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.