We are looking for someone who has been an effective Sales Manager or Telesales Team Leader with a proven background in supporting high performing teams, people management and coaching skills.
We are currently recruiting on behalf of an award-winning insurance company.
Due to significant growth plans, they are expanding their Cardiff based team.
The Customer Service Advisor is required to provide an exceptional level of service to our service users working with a variety of well-known and smaller organisation from charity, third sector and government sectors.
You will be required to
Understand, support and advise customers requiring a wide range of information, advice and guidance.
To provide a telephone and multi-channel support service with integrity, professionalism and adhering to all relevant process, procedures, and legislation.