The Operations Manager will be responsible for the overall management and efficient running of the centre.
Zachary Daniels are partnering with a Luxury Retail Buisness looking for a Senior Operations Manager to oversee and run their Service & Production Centre in Southampton.
This critical role will need someone with Manufacturing and Distribution experience as well as managing a large team of over 150 as well as a customer care team.
You will play a crucial role in ensuring customer satisfaction, maximizing revenue, and identifying opportunities to expand our service offerings.
An award-winning energy consultancy are looking for a Strategic Customer Success Manager to join their growing Customer Success team, providing an opportunity to work with a wide range of their largest clients.
Reporting into the Customer Success Director, you will be responsible for managing and growing strategic customer relationships.
You will be supporting the Customer Service team taking on various responsibilities, from talking to customers via telephone and email, maintaining good relationships with the customers, and dealing with any queries, escalating the more complex enquiries, also involving a range of administrative duties.
We are recruiting for an exciting opportunity to join a brilliant small business as a Customer Service Advisor.
We are recruiting for a Operations Coordinator for leading UK wide business in the manufacturing sector, located in Chandlers Ford / Eastleigh.
You will be working within a busy Operations department, where you will be an Operations Coordinator, working alongside others in the team acrcoss to locations in Chandlers Ford / Eastleigh.
The role of Operations Coordinator involves the following
Providing high customer service to all internal and external customers.
An award-winning energy consultancy are looking for a Customer Success Manager to be responsible for nurturing and growing relationships with key stakeholders within a dedicated portfolio of customers.
The Customer Success Manager is responsible for defining and delivering the success plan, part of which is to identify the customers' needs and to introduce products and services.
In this role you will drive the highest ROI possible for their products and services to their medium value-based customers.
As a Customer Support Representative, you will play a key role in building and maintaining strong relationships with our customers by making outbound calls and discussing products & booking appointments as well as dealing with incoming calls.
We are seeking a motivated and customer-focused individual to join our clients dynamic team in the UK.
In this role, you will be responsible for providing support to the field sales team and ensuring excellent service to our customers.
Due to he standard of work and the pride the company hold themselves and their employees to, and the multiple duties you will undertake in the Operations Coordinator role, having the ability to multitask is a must.
As an Operation Coordinator, you will carry out all aspects of resource planning, material control, logistics and order scheduling.
The role will be to resolve complaints both over the phone and emails, supporting customers through their complaints journey, investigating cases, and ensuring a fair outcome.
We are looking for Temporary Complaint Officers to join our clients Customer Service Team for a 12 week contract.
You will also play a key role in identifying systemic issues to prevent future complaints.