Our client, a UK-wide Business Energy Consultancy and Procurement Specialist, are seeking Customer Support Executives to support the growth of their business.
As a Customer Operations Executive, you'll contribute to the support of a portfolio of B2B clients in the Energy and Water sectors.
Your responsibilities will include validating invoices, addressing queries, facilitating contract transfers, and promptly handling complaints to ensure a smooth end-to-end customer experience.
Posted by Tallgrass Recruitment Limited • £25K/yr to £30K/yr
Job Summary
We are seeking a dynamic and highly motivated Customer Care Manager to lead and manage our customer support operations within a fast-paced mortgage contact center.
The successful candidate will have a strong background in customer service management, sales, and administration, with the ability to lead a team of customer care agents in delivering exceptional service through telephony-based support.
This role is crucial in ensuring a seamless and positive experience for customers throughout their mortgage journey, from initial inquiry to post-sale care.
The ideal candidate will act as first point of contact for the company's Commercial and Corporate customers across a range of channels including, voice, email, and secure messaging.
In addition you will support sales order processing and customer reporting activities to ensure high levels of customer satisfaction are maintained.
As a Service Co-Ordinator you will provide full and varied support by responding to customer support calls and liaising with your team of regionally based technicians to complete onsite service works.
How would you like to work within a specialist department combatting Fraud and Scams that affect vulnerable customers every single day?
What about a rewarding role within a well-known Financial Services company that cares about their customers and supports them in their moments of need?
Our client is offering the opportunity to join their business on a temporary 6 month contract.
Travel Customer Support Executive -A successful cruise/travel company are recruiting for a Travel Customer Support Executive to join their expanding travel team offering a salary £24000 .This role will combine customer service and administration and will be assisting clients with both pre and post travel queries, including amendments and changes and also adding any additional services to the booking both over the phone and by email .
This role will be working on a small shift pattern Mon-Fri 9am-5.30pm or 10.30am-7pm(approx.
2 late shifts per week) and will include 2 weekends over a 6 week rota.
We deliver innovative, award-winning services including Cleaning, Catering, Security, Technical Services, Energy Management and compliance, front of house, landscaping, logistics, waste management and pest control services to the public and private sectors and our mission is to make people and places the best that they can be.
OCS UK & Ireland is a leading facilities management company with a turnover of £1.7bn and 50,000 colleagues.
Hours per week: 5 days over 7, rotational shifts 07-00-19.00 rota basis- 37.5 hours per week