Real chance for someone with telephone-based customer service experience to boost their prospects and get their foot in the door within the UK's biggest sector.
A 50/50 query handling and administration post.
GENUINE CAREER DEVELOPMENT OPPORTUNITY (company known for progressing/supporting staff).
Posted by Lloyd Recruitment Services Ltd • £30K/yr to £36K/yr
Leading a team of 10-14 Customer Service Agents, you will ensure company targets are achieved whilst ensuring ongoing training and support is provided to your team.
This role is a permanent position, however we are looking for an individual to work on a temp to perm basis, to help with a quicker start date.
We are looking for an experienced Team Leader to join our client based in the local area.
Are you committed to delivering excellent customer service
If you have a proven track record in delivering positive customer outcomes and an ability to manage customer expectations with excellent communication skills, this could be a great opportunity for you to join our Customer Service Sales team.
General
With experience using telephony and CRM systems, you'll be responsible for delivering high-quality inbound and outbound services through various channels, including telephony, postal mail, email, web services, and self-service portals.
You'll take ownership of customer enquiries and handle them effectively, proactively, and positively, ensuring that accurate information is provided and that inquiries are managed efficiently in accordance with targets.
A highly successful and growing business within the leisure/entertainment sector is looking for an experienced Customer Service / Administrator who is looking for a career and not just a job.
Epsom, Surrey (Office based, please check you can commute to post code KT19 before applying)
Posted by Lloyd Recruitment Services Ltd • £30K/yr to £36K/yr
Leading a team of 12-14 Customer Service Agents, you will ensure company targets are achieved whilst ensuring ongoing training and support is provided to your team.
This role is a permanent position, however we are looking for an individual to work on a temp to perm basis, to help with a quicker start date.
We are looking for an experienced Team Leader to join our client based in the local area to start on the 30th September 2024.