SSE Business Energy's core business is supplying energy in a reliable and sustainable way to over 5000,000 business customers in the UK ranging from start-ups to large national corporates.
Through leveraging the strengths of the SSE Group SSE Business Energy can support our customers to adopt a sustainable business approach through the provision of renewable energy, energy optimisation services and advice on how to use sustainability to drive business advantage.
This role includes working on Managing customer billing workflow, admin work, answering customer emails and the occasional customer telephone call.
Industry experience, Previous experience in call center environments, Superb customer services & communication skills, Good IT skills (especially Excel), Personable and engaging, Treating Customers Fairly.
No sales experience required however experience in handling customer over different platforms (emails, calls etc) is essential.
Whether this is your first Retail Advisor role - or you're looking to take the next step in your career, if you're self-motivated, engaged, and passionate about delivering an authentic customer experience, then we want to hear from you.
Join one of our O2 stores and you'll become part of a team that thrives on making our stores look great, delivering an exceptional customer experience - and supporting each other to learn new skills and develop your career.