We are seeking an enthusiastic Customer Service Administrator for an energetic and dynamic office located near Birmingham City Centre, selling furniture as part of a long-term, inclusive, family business which has been in operation for over 50 years.
We pride ourselves on our continued success and are always looking for individuals with the right personality and motivation to grow within our company as we continually strive for excellence as one of the top retailers in our field.
The office is located within our warehouse, along with a number of our other offices and our customer showroom but offers a contemporary environment in which to work, with air-conditioning and plenty of space for staff to feel comfortable during their working hours.
As Customer Service Coordinator, you will report into the Customer Service Manager, ensuring that customers are provided with the upmost level of customer service.
The KC Group are working with a leading Global Manufacturing company based In the Solihull area who are recruiting for a full-time permanent Customer Service Coordinator.
The role offers hybrid working and flexible hours across a 37.5 hour working week.
We are working on behalf of our client who is seeking an experience Administrator to join their Customer Service department, with back office administration duties as Customer Service Administrator.
The focus of the role will be on responding to customer queries on phone and email, accuracy and cross checking data between systems, accurately customer contracts, quality checks, processing bookings and reporting.
The successful Administrator will have demonstrable skills in accuracy and attention to detail, to ensure they provide a comprehensive administrative service to their customers.