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SF Recruitment are recruiting for a Customer Service Advisor to join our clients dynamic team in Birmingham. This is a fantastic opportunity for an individual who is passionate about delivering exceptional customer service and thrives in a fast-paced environment. Temporary Contract £25,000 per annum Key Responsibilities: Respond to customer inquiries via phone, email, and live chat in a professional and timely manner. Provide accurate information about products and services. Resolve customer issues efficiently and effectively, ensuring a high level of customer satisfaction. Maintain detailed and accurate records of customer interactions. Collaborate with team members to improve overall customer experience. Requirements: Previous experience in a customer service role is essential. Excellent communication skills, both verbal and written. Strong problem-solving abilities and attention to detail. Ability to work independently and as part of a team. Proficient in using computer systems and software applications. What We Offer: Competitive salary of £25,000 per annum. Temporary ongoing contract. If you have the required skill-set and you are interested, please apply below.