As Account Executive/Customer Service you will be responsible for the customer service functions for all accounts as well as managing a specific portfolio of small to medium sized customers.
Our client, based in Northampton require an Account Executive/Customer Service individual to join their team to strengthen existing customer relationships and expanding products into existing customers and increasing customer satisfaction.
Responsibilities
Manage the administration, order placement, customer calls for all accounts.
Our client based in Northamptonare seeking a skilled and dedicated Customer Service Administrator to join their Failure Analysis team.
In this role, you will be responsible for providing exceptional customer service and administrative support to ensure the smooth operation of their failure analysis processes.
The ideal candidate will have excellent communication skills, strong attention to detail, and a customer-focused approach.
Our well-established client are currently seeking a Customer Resolutions Executive to join their team due to business growth.
Working within a professional and forward thinking team, the successful candidate will be required to take responsibility for customer and client complaints across all areas of the business, ensuring each matter is fully investigated and an outcome based resolution is achieved.
Consultants on Demand: a consultancy start-up with global backing.
General
Imagine Consultants on Demand: a consultancy service offered by RandstadSourceright across all our clients in the UK and Ireland.
Imagine enjoying the dynamic culture of being a consultant across many industries and markets whilst being part of a global company in a permanent job.
Promptly dealing and responding quickly to customer enquiries by telephone and email
Reporting to the Service Manager/Customer Services Supervisor the primary function of this role is for customers to have one point of contact for service and parts within designated regional area, covering all aspects of Customer Service.
The role as the Service and Planning Co-ordinator will require the ability to deal across functions, from Field Service Engineers through to, and including, Senior Managers, decision makers and main board directors within customer organisations.