Successful candidates will play a key role in providing exceptional customer service for our client's customers across all communication channels, including telephone, email, WhatsApp, and social media.
This position involves managing bookings, answering customer queries, processing refunds, handling disruptions, and communicating important information to passengers.
We have some brand new and fantastic opportunities with a leading Airline as they recruit for a number of Customer Engagement Representatives to join their home-based team, on an initial 6-month contract basis.
Contacts other departments, customers and/or outside agencies to resolve problems and resolve open issues.
Performs a variety of routine and some non-routine clerical/accounting/customer service functions in accordance with standard procedures in one or more of the following areas: general accounting, accounts payable, accounts receivable, credit and/or collections.
Operates a personal computer and appropriate software packages or its equivalent.
Posted by Hays Specialist Recruitment Limited • £475/day
Our central government client is seeking a highly skilled and experienced Service Management and Incident Management Specialist to join their IT Services team.
The ideal candidate will have a strong background in managing IT services and incidents within a government organisation.
This role is critical in ensuring the stability and efficiency of our IT operations, providing high-quality service to our users, and maintaining compliance with government regulations.