They are seeking an energetic and eager-to-learn Customer Service Executive to join a growing local business.
The successful candidate will manage and process enquiries from subscribers efficiently and effectively, using various communication channels such as email, written correspondence, and inbound calls on behalf of Publisher Clients.
Day-to-day of the role
Respond to inbound calls within the stated KPIs, representing the relevant magazine brand professionally.
Seeking an experienced Customer Service Manager with strong team leadership skills, impeccable ability to absorb detail, passion for delivering outstanding customer experience, looking to make a bigger impact.
This role involves working closely with the Customer Relations Manager and other administrators to implement customer service best practices and ensure all details are covered.
My client is looking for a proactive and detail-oriented Field Operations Administrator to join their team.
The successful candidate will interact with customers to answer questions, resolve support issues, improve credibility, and nurture relationships.