As a Customer Service Administrator, you will be instrumental in delivering first-class service through multiple channels, including telephone, email, and Salesforce.
Join our dedicated Customer Service team at a leading company where quality and exceptional customer experience are at the heart of what we do.
This role requires a focus on processing customer orders, handling enquiries, and ensuring first-time resolution of all customer queries while adhering to departmental KPIs.
The Customer Service Administrator will work as part of a small office-based team, with responsibility for ensuring customers receive the very best experience whilst delivering a first-class service through multiple channels (telephone, email, salesforce).
The Customer Service Administrator will process customer orders, handle enquiries, monitor orders and proactively act on issues that may arise.
Quality is the primary focus, delivering on promises and ensuring first-time resolution of all customer queries.
Posted by Travel Trade Recruitment • £25K/yr to £29K/yr
We are looking for a self-motivated, customer service focused individual who is passionate about delivering exceptional service and can handle and resolve complaints effectively and efficiently with the ultimate goal of achieving customer retention and loyalty.
You will serve as the primary point of contact for customers who have issues with our products or services, working to resolve their complaints while maintaining a positive customer experience.
Our client is an award-winning leading luxury travel specialist who are very well-established and extremely successful within their sector.
Working within this esteemed and growing company, The Client Relationship Executive will be based at this well-established company in Chester with hybrid working options.
This award-winning company prides themselves on the bespoke service they offer customers.
A national Wealth Management firm is seeking a Financial Services Administrator to join their Client Services team within the Financial Advice arm of the business.
This company approaches their work in an honest, forward-thinking manner to provide expert service, bespoke to individual needs.
With long term goals at the core of their vision, they understand their employees underpin their success and reward hard work with attractive benefits.