A brilliant opportunity for a talented STEM Graduate who loves the idea of a customer-facing role, or experienced support professional to work as a Customer Support Engineer, joining a market-leading disruptive software technology firm in London.
Offering excellent training, career progression, and prospects, this is a unique opportunity to work for a rapidly expanding machine learning software house.
This is an ideal time to join this growing organisation and be guided by some of the brightest minds in this field.
The role is responsible for managing the Field Service Engineers (FSE's) resource diary.
General
About The Role
Due to the nature of the Support Services business many of these areas are subject to SLA's, key performance indicators and balanced scorecard assessments.
They are know for the reliability of their equipment and the high standard of service provided by their engineering staff.
Our client is one of Europe's market leaders in customer operated access and pay technology.
This business develops and manufactures its own technology and systems and partners a wide variety of customers ranging from local authorities to transport and infrastructure companies and large scale private sector organisations.
We are looking for a good customer service person able to deal with the process from start to finish
Please note this role is a hybrid role based in Hayes Middlesex and as you can see a full job description and we need to see a similar job description on your cv
Please note I need the below in your spec if you have done this and also we can not have any gaps in your cv if you have any please fill in what you have done even if it is looking for work
On behalf of our client, we are currently recruiting for a Service Engineer to carry out routine servicing of lift/escalator equipment, including minor repair work and the routine replacement of components in accordance with approved company procedures (PPE, PDA, Expert etc).
Company - National Manufacturer and Installation Company
Key Duties
To rectify and reduce faults on lift/escalator equipment in cases of breakdown and check to confirm correct functioning.