In this role you would be supporting both new and existing customers with queries and provide ongoing support, this role requires someone with a positive attitude and a passion for providing an excellent service to all customers!
Our client who is the UK market leader in their industry are looking to recruit a Customer Service Advisor on a temp to perm basis.
Duties
Dealing with a high volume of inbound and outbound calls.
Working for a global leader within the heating industry you will be working in a team communicating with customers and engineers via phone and e-mail to provide an outstanding customer service experience.
The hours are 08.00 - 16.30 with 30 mins for lunch.
This is an on-going temporary booking with the view of turning permanent so you must be available to start immediately.
This will be a a hybrid role for The Head of Customer Service and Transforamtion.
The Head of Customer Service and Transformation will be responsible for the operational and strategic lead for the customer experience functions, lead and drive the creation, transformation, and operational excellence of a new Customer Experience approach and Customer Hub.
Our client is currently undergoing a major transformation of it customer services to improve its customer journey, service and efficiency.
This is an excellent opportunity for someone with fantastic customer service skills, who enjoys solving problems and excels at multitasking.
The business is committed to providing customers with the best experience possible and looking for candidates who share this genuine passion for customer service excellence.
You'll be working for a highly successful and profitable business, a market-leading brand which enjoys a reputation for quality and innovation!
Closing date: 27-05-2024 Customer Team Leader Location: 1 Marshal Parade; Coldharbour Road, Pyrford, Woking, GU22 8SW Pay: £13.32 per hour Contract: 20 hours per week regular overtime, permanent, part time Working pattern: Varied shifts including early mornings (From 6:30am), afternoons, late evenings (Store Closing) and weekends, to be discussed at interview.
You must be aged 18 or over to be a customer team leader at Co-op, as you'll need to authorise age-related sales.
Full, paid training provided You can now apply for this role using your mobile device (no CV needed!)