Customer Service Advisor / Temporary / Coalville / Fully office based
The Customer Service Advisor is a key role within the business, acting as first point of contact for our customers, covering a range of queries from paying rent to reporting repairs, dealing with sensitive issues, treating each customer with respect and consideration.
No two days are the same, you will learn 'on the job' so there is no need for housing experience, but a background in contact centre work will help, along with a passion for Customer Service.
Customer Services Co Ordinator; Full-Time - Permanent
Basic Salary: £30,000.00 to £35,000.00 Per Annum plus Annual Bonus
Benefits: BUPA Healthcare, Life Assurance, Pension Contribution, Death in Service, up to 28 days annual leave entitlement PLUS Bank Holidays, Early finish Fridays, Free car parking and fantastic career prospects!
Basic Salary: £30,000.00 to £35,000.00 Per Annum plus Annual Bonus
Benefits: BUPA Healthcare, Life Assurance, Pension Contribution, Death in Service, up to 28 days annual leave entitlement PLUS Bank Holidays, Early finish Fridays, Free car parking and fantastic career prospects!
Macildowie are currently recruiting for a Customer Service Administrator working for a business based in Coalville.
The role will be to provide daily support within the service department team by being an interface with the customer, handling service requests and providing timely assistance to mobile engineers ensuring that all parts and technical assistance is available when required.
To work as a team with the day to day running of the service office to ensure maximum efficiency, using the SAP system as the prime tool.