Our client, one of the UK's largest banking groups, is seeking experienced Customer Service Representative to support their Customer Service Operations team, specialising in the management of stocks and share investment.
Hybrid Working: 2 days per week in the office after the first 2 months.
Rotating shift pattern with 7 hour shifts starting from 8am and finishing at either 4pm, 5pm or 6pm.
We are looking for a Customer Service Advisor to join our clients team in Southampton on a temporary basis, with the potential to become a permanent role.
The successful candidate will play a crucial role in maintaining and increasing customer retention levels, providing excellent customer service, and actively promoting membership benefits to current and prospective members.
Day to Day of the role
Retain and renew customers through outbound telephone calls, ensuring members fully understand the benefits of membership.
Posted by ACS Recruitment Solutions Ltd • £12.27/hr
Our extremely reputable, global client are currently seeking Customer Service Advisors to join their team on a temporary basis.
This is a fantastic opportunity for anyone with excellent communication skills, a background in customer service and passion for service to join a forward-thinking, friendly team.
To provide a helpful, professional & efficient contact handling experience to all customers contacting the Customer Service Centre; across all contact channels, using the appropriate telephony system and social care case management system.
25 hours per week -
The shifts are Monday Friday 5:30pm 11:30pm and Sat/Sun 8am 11:30pm.