As a Retail Optical Assistant at Vision Express, you'll assist our customers in finding and selecting eyewear that meets their needs.
Additionally, you may perform some pre-screening eye examinations and administrative tasks such as scheduling appointments, supporting the phone lines from customer queries and processing payments.
You'll help with frame adjustments, repairs, and fittings.
Summary As a Service Assistant you'll work across visitor areas, helping different departments deliver high-quality customer service.
Wherever possible we aim to offer a consistent working pattern, but we're looking for flexibility as it may be necessary for us to alter this pattern from time to time to suit the needs of the business.
Contract duration: Fixed term contract until 01-Sep-2024
Our zero-hour contract offers flexibility to our employees.
We provide the opportunity to work without being tied to a fixed number of hours each week and create the flexibility you need in your work-life balance!
Provide a friendly and professional point of contact for the Operations Team and Sub Contractors for any queries or concerns.
Interpret and log data, inputting details into an in-house system, providing and tracking o work on a regular basis understanding of the status of the work and ensure SLA's are met.
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