Due to the nature of the Support Services business many of these areas are subject to SLA's, key performance indicators and balanced scorecard assessments.
Role Overview
The role is responsible for managing the Field Service Engineers (FSE's) resource diary.
Additionally, you may perform some pre-screening eye examinations and administrative tasks such as scheduling appointments, supporting the phone lines from customer queries and processing payments.
At Vision Express, you'll assist our customers in finding and selecting eyewear that meets their needs.
You'll help with frame adjustments, repairs, and fittings.