As a Customer Service Advisor and Administrator you will provide an excellent and suitable service to all customers
Dynamite Recruitment is delighted to be working in partnership with a well-established property service based in Eastleigh and due to business growth throughout 2023 our client is looking for a Customer Service Advisor to join their already successful team.
Key duties and responsibilities
To assist customers with a variety of enquiries via email and on the telephone.
As a Customer Support executive and Administrator you will play a key role in building and maintaining strong relationships with our customers by making outbound calls and discussing products & booking appointments as well as dealing with incoming calls.
We are seeking a motivated and customer-focused individual to join our clients dynamic team in the UK.
In this role, you will be responsible for providing support to the field sales team and ensuring excellent service to our customers.
Customer Complaint Officers are responsible for supporting customers through the complaints journey, investigating cases on their individual merits, and coming to a decision on the outcome of the case.
The team are also responsible for ensuring that issues are identified and fed back, that could affect other customers.
Main Duties
Act as the first point of contact for our customers in the complaint handling process, by acknowledging complaints and informing customers of what to expect next.
Sales Assistant - Exciting Opportunities with Top Brands
Are you ready for a dynamic role where you can represent leading brands Our client in Colchester is offering exceptional opportunities for Sales Assistants to engage with customers and promote products and services from prestigious companies.
Whether it's supporting charities and non-profits, promoting renewable energy solutions, offering money savings on essential utility services, or showcasing premium food subscription services, you'll be at the forefront of representing diverse industries and making a difference in customer's lives.