As a Customer Service Representative, you will be responsible for providing exceptional customer service and support to our clients.
This position requires excellent communication skills, both verbal and written, as well as the ability to multitask and problem-solve in a fast-paced environment.
Duties
- Ensure inbound and outbound calls are handled efficiently and professional manner.
You will be working within the first response team, speaking to new customers and being the first point of contact to the clients and obtain clients details, checking eligibility or a claim.
An exciting opportunity for a Bilingual Portuguese Customer Service Advisor to join one of the North West's leading legal practices, based in Liverpool city centre.
Our client is one of the North Wests leading Legal practices, specialising in Personal Injury, Defamation, Clinical Negligence and Professional Negligence, based in Liverpool.
My client is looking to recruit a Customer Service Administrator to work out of their main office in Bootle, Liverpool.
The main purpose of your role is to manage customer queries which will predominately be online/email/live chat, whilst ensuring excellent customer service is delivered at all times.
The job will initially be office based but will then offer the opportunity to work from home on a hybrid basis after 3 months.