Are you looking for a customer service role that is more than just answering the phone?
Our retained client is a leading online retailer, with over 20 years of expertise they are true pioneers in what they do and the service they offer their customer.
Carry out reminder calls to customers for appointments
Fully manage each day's appointment sessions
To co-ordinate and oversee the day to day operation of the Assessment Centre, managing sessions to optimise productivity and customer service, meeting and greeting all customers and visitors and working with clinical colleagues to ensure smooth running of assessments across all relevant channels.
Our client is looking to expand their sales assistant team with enthusiastic new individuals who are looking to start their sales assistant careers.
New Sales Assistants are needed for this exciting new sales assistant opportunity.
They are looking to develop individuals within this sales assistant role, giving successful candidates the opportunity to represent widely known brands and also engage with customers as a sales assistant.
Our client is one of the leading manufacturers in the country and is currently on the look out for Customer Service Advisor's who are passionate about helping people to join their operations team in the City Centre of Edinburgh ASAP on a full time permanent basis due to growth in this area.
Responsibilities
Accurate order processing.
Inbound calls from new and existing customer, answering their general enquiry, providing product information and preventing the need for unnecessary repeat contact.