You will be responsible for delivering a first-class Customer Service across their full range of products and services, and enabling an efficient office environment.
Due to team expansion, they are looking to acquire the services of a
Our client is a successful, small business who work with large corporations across the country, supporting their customers with all areas of desktop IT support and telecoms support.
As Account Executive/Customer Service you will be responsible for the customer service functions for all accounts as well as managing a specific portfolio of small to medium sized customers.
Our client, based in Northampton require an Account Executive/Customer Service individual to join their team to strengthen existing customer relationships and expanding products into existing customers and increasing customer satisfaction.
Responsibilities
Manage the administration, order placement, customer calls for all accounts.
You will be responsible for delivering a first-class Customer Service across their full range of products and services and enabling an efficient office environment.
Due to team expansion, they are looking to acquire the services of an
Our client is a successful, small business who work with large corporations across the country, supporting their customers with all areas of desktop IT support and telecoms support.
Reporting to the Service Manager/Customer Services Supervisor the primary function of this role is for customers to have one point of contact for service and parts within designated regional area, covering all aspects of Customer Service.
Promptly dealing and responding quickly to customer enquiries by telephone and email
The role as the Service and Planning Co-ordinator will require the ability to deal across functions, from Field Service Engineers through to, and including, Senior Managers, decision makers and main board directors within customer organisations.