This is an excellent opportunity to work for a very reputable, friendly, professional and successful business who are amongst the best companies to work for in Mid Sussex.
This opportunity is available due to very strong business growth levels.
Working as part of a small team, the role of Customer Service Advisor will see you answering enquiries from customers of global media companies by phone, email and live chat.
We are thrilled to be working with our long-standing client in their search for several customer service advisors to join their busy customer support team.
£23,400, Haywards Heath, Mon - Fri, 8:30 - 17:00 (1 hour lunch) or 09:00 - 17:00 (30-minute lunch),25 days holiday Bank Holidays, Discount Scheme
Lloyd Recruitment Services are working with an established company based in the outskirts of Haywards Heath who are looking to recruit a Customer Service Supervisor.
We are seeking someone with retail based face to face customer services experience, preferably with a background of of working in a home improvements / DIY business or having strong home improvements / DIY experience themselves.
We are delighted to be partnered with our established and highly reputable client as they seek to recruit a Customer service advisor (retail) to join their team on a full time basis.
This is an excellent opportunity to join a forward thinking business who have shown exceptional levels of growth and who have a great reputation within their field.
Responsibility for assisting the Portfolio Manager/s (PM) and portfolio team with risk and relationship management of the specific client portfolio (to include monitoring of all controls, collateral management and processing, client payments and liaising with clients directly).
Supporting the CE Manager and Portfolio Manager/s with the administrative function of the back office, to include remittance and collateral analysis, monthly reconciliation, processing of debt soundings and client payments.
Maintenance of collateral audit database and ensure effective client service.
Additionally, you may perform some pre-screening eye examinations and administrative tasks such as scheduling appointments, supporting the phone lines from customer queries and processing payments.
At Vision Express, you'll assist our customers in finding and selecting eyewear that meets their needs.
You'll help with frame adjustments, repairs, and fittings.
Monday to Friday 8am to 1pm during term time plus an additional 4 weeks in School holidays any additional hours will be paid via timesheet Standard holidays.