Posted by Mandeville Recruitment Group • £28K/yr to £34K/yr
I am now seeking a dynamic and motivated Assistant Manager to join the team at their store in the heart of Mayfair and help maintain high standards and service levels.
My client is a luxury niche retailer with a reputation for exceptional customer service and a curated selection of world-renowned brands, they cater to discerning customers who value quality, style, and innovation.
With a fantastic commission scheme your OTE could be extremely lucrative.
The purposes of the Customer Service Manager is to build a strong relationship with customers and stakeholders, to drive a customer centric organisation harnessing Customer feedback, identifying opportunities and making changes for improvement.
General
You will lead the Customer Service and Administration team, to ensure delivery and service levels are of the highest standard.
The Customer Services Manager is responsible for managing a high level of administrative support services, from initial contact through to the end of the contract terms.
The Customer Services manager will manage and contribute to projects and changes effecting the customer services environment, as defined by the Chief Operating Officer and/or business/regulatory requirements.
My client within the beauty industry is actively seeking an Assistant Manager to work in their city-based Salon and oversee staff members and their development, ensuring business operations run smoothly according to company's guidelines.
The company is offering tons of growth and development opportunities and actively promotes this through lots of training and incentives.