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Property/Customer Service Administrator Location: Southend on Sea, Essex Salary: Negotiable Hours: Monday to Friday, 9am - 5:30pm Type: Contract - 11 Months Start: June 2024 Day to day duties will include: General Ad-Hoc duties as instructed by Finance Manager Handling general leasehold enquiries over the phone and in writing Overseeing the departments inbox Processing card payments Arrears Recovery Account/Dispute resolution Invoicing General account administration Banking allocation The successful candidate should: Have customer service experience and a good telephone manner Have some knowledge of Credit Control and Arrears Recovery as well as an interest in Insurance and Banking allocation Be self-motivated and confident Have a good knowledge of Microsoft Office and related programs Be organised and meticulous in their approach to daily tasks Have good communication skills both written and verbal Be capable of meeting deadlines and handling large work volumes Be able to prioritise workloads and manage time effectively Benefits: Ability to work from home (after completion of probation) Vitality Health Scheme (following a years' continuous service) Employee of the month (£250 bonus) Discretionary annual bonus Summer ball and quarterly events organised by the staff led social committee Pension scheme following three months of service Invested learning (ongoing CPD) 20 days holiday bank holidays (incurring 1 day per year following 2 years' service up to a maximum of 25 days) Onsite parking (first come first serve basis)