Role summary - This company is looking for a highly motivated and customer-focused individual to join their team as a Customer Enabling Service Advocate.
As a Customer Enabling Service Advocate, you will be responsible for providing a range of complex customer service functions and digital interface responsibilities.
You will be working closely with internal and external partners to exceed customer expectations and achieve service standards.
This is an excellent opportunity for a Customer Service Administrator to join a business consulting and services business in Jarrow.
In this role, you will be supporting clients throughout the process from initial customer onboarding to certification.
You will be able to consistently follow procedures to ensure that each stage of the client's interaction is documented and that they continued to be moved through the process as smoothly and as efficiently as possible.
Due to an increase in workload volumes, we are looking for candidates who have a passion for customer service to join the team on a temporary basis at our key site in Doxford.
Angard Staffing is the dedicated provider of Customer Service Advisors to Royal Mail's contact centres across the UK.