You are an experienced Customer Service Adviser / Administrator with advanced Excel skills.
In this autonomous, 12-month fixed term contract, you will be given the opportunity to make good use of your Vlook up, Pivot skills, along with making excellent use of your fantastic organisation and prioritisation skills!
Customer Service Assessment Coordinator - Hybrid
Benefits: Hybrid Working, Performance-Related Bonus, Pension, Life Assurance, Additional Holiday Purchase, Health Cash Plan, Subsidised Gym Memberships, Cycle to Work scheme, Discount Vouchers and Access to Wellbeing Resources.
Our client is looking for a Customer Service Specialist who has a good telephone manner and is willing to take on a new challenge as a Debt Collection agent.
The salary offered for this role is £22,337.
Performance bonus potential of up to £3000 per annum.
Our Contact Centre is the heart of our business, and we pride ourselves on excellent communication, attention to detail and our drive to be the best we can.
Customer Service Officer Customer Service Officer Customer Service Officer Customer Service Officer Customer Service Officer
3 years customer service contact centre experience needed
To represent the Council by providing the first point of contact with customers, providing advice and applying sound judgement in assessing their needs across all service areas and resolving their query directly or referring them where a detailed consultation is required.
We are looking for a Customer Service Advisor to join our team and be the first point of contact for housing services and repairs.
You'll interact with customers through various channels, including telephone, email, web, social media, and post, delivering a consistent, customer-focused service that demonstrates value for money and responsiveness.
Your mission will be to ensure that our customers receive timely and positive responses, achieving performance targets and high levels of satisfaction.
Customer Service Advisor / Contact Centre Agent / Customer Care Representative with a great combination of administrative, customer service and organisational / time-management skills, as well as a good understanding of Microsoft Office is required to join our team at Truespeed based in Bath, Somerset.
IS THIS YOU
Have you had previous experience working in an inbound call centre environment?
Do you have excellent communication and listening skills?