We are currently recruiting for a Customer Service Agent, you will be responsible for providing exceptional customer service to clients in one of the company's hub locations.
This is a full-time, face-to-face role that requires excellent communication and problem-solving skills, the role will be to support residents to access services by signposting to self-serve for those that can, supporting residents with assisted self-serve, whilst embedding strengths based conversations to support remaining residents with complex needs who will require a more wrap-around support package
Duties would include
Signpost into the community and/or other company services, where appropriate, whilst also encouraging the use of self-serve for those that can and to support others with assisted self-serve.
My client is seeking a highly motivated and customer-oriented individual to join their team as a Customer Service Representative.
You will be an integral part of the Customer Service Team, delivering high quality service to clients, brokers, internal colleagues, and other industry professionals seeking to progress the structural warranty process.
You will have excellent telephone and communication skills, have great attention to detail and be very well organised.
We are working with an exciting client that is in their scale up' phase and looking to bring in a team of customer care agents in the coming months for ongoing temporary work.
This specific opportunity will sit within the weight loss brand with over 500,000 customers.
Our client is a global D2C medicine platform across the UK, US and EU working with multiple healthcare brands.
Join our client's Home Assistance Team in the heart of vibrant Croydon with hybrid working options and take your customer service skills to the next level!
Are you ready to kick-start your career in a dynamic and supportive environment?