We are currently recruiting for a Customer Service Coordinator to join a dynamic and expanding company based in Harpenden.
You will be responsible for customer support over the telephone and email, ensuring breakdowns and maintenance visits are organised and coordinated to provide the client with a seamless first-class experience.
This role is best described as like 'air traffic control' - making sure the right engineer and the right piece of equipment is in the right place at the right time, tracking and recording all activity through the system until the job is closed!
You will be speaking with clients, purchasers, landlords and tenants by telephone as well as communicating via email.
This is a unique opportunity that will involve selling secondary ancillary services to our customers (mortgages, removals, conveyancing).
Having recently heavily invested in our Academy, we are recruiting career driven and progressive team members to be based at our Harpenden Head office.
An excellent, award winning company seeks a Support Analyst / Service Desk Analyst with some existing commercial IT experience - for a varied role within a dynamic SME environment.
In a varied and highly-visible role, the Support Analyst / Service Desk Analyst will be given the necessary training and support to provide support services to approximately 750 users across multiple sites in the UK, covering 1st line desktop support, whilst also getting involved in some interesting and varied project work.
My client operates a modern Microsoft environment based-around core technology including Windows 10, Office 365 and Active Directory.
A new opportunity has recently opened up with a specialist provider of engineering, construction and facilities management solutions to both public/private sector organisations.
The company is a progressive, equal opportunities employer striving to create the best environment within which their staff can work and develop their capabilities.