Are you looking for a customer service role that is more than just answering the phone?
Our retained client is a leading online retailer, with over 20 years of expertise they are true pioneers in what they do and the service they offer their customer.
Our client is one of the UK's leading Field Services companies specialising in providing external field agency solutions primarily to the utilities sector.
BENEFITS
Saturday hours available to include in shift overall if required.
Work shift flexibility can be offered - core hours of 9am to 4pm must be covered for 4 days and earlier finish on a Friday (30 mins).
Our client is one of the leading manufacturers in the country and is currently on the look out for Customer Service Advisor's who are passionate about helping people to join their operations team in the City Centre of Edinburgh ASAP on a full time permanent basis due to growth in this area.
Responsibilities
Accurate order processing.
Inbound calls from new and existing customer, answering their general enquiry, providing product information and preventing the need for unnecessary repeat contact.
Handling incoming calls and mail from new and existing customers and resolving queries.
General
Our client based in the City Centre of Edinburgh who are one of the UK's leading and largest wealth management firms in the UK are looking to add a Customer Service Executive to their Digital Channels Customer Service Team.
Our client offer award-winning personalised wealth management services that meet the varied needs of over 100,000 account holders, including individuals, charities, and pension funds.