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Position: Customer Service Adviser Contract Type: Maternity Cover Location: Crawley Job Description: Are you a dedicated Customer Service Adviser looking for a new challenge? Join our client's team in Crawley on a maternity cover contract! As a Customer Service Adviser, you'll play a vital role in handling calls and delivering exceptional customer service. While prior call center experience is a must, familiarity with repairs or social housing environments would be beneficial. Key Responsibilities: - Handle incoming calls professionally and efficiently. - Provide support and assistance to customers with their inquiries and concerns. - Maintain accurate records of customer interactions and transactions. - Collaborate with colleagues to ensure seamless service delivery. - Contribute to the overall success and efficiency of our customer service team. Why Join Us? - Opportunity to make a positive impact in the community. - Dynamic work environment with supportive colleagues. - Chance to showcase your customer service skills and grow professionally. Requirements: - Essential: Previous call center experience. - Advantageous: Familiarity with repairs or social housing environments. - Excellent communication and problem-solving abilities. - Ability to thrive in a fast-paced, customer-focused environment. Don't miss out on this chance to advance your career and be part of a team dedicated to delivering exceptional customer service!