As Customer Service Agent, you will be 1st line support and be the primary point of contact for our customers.
You will interact with them through various communication channels such as phone and emails to answer their questions, resolve their issues, and ensure their satisfaction.
You will work for a high end furniture company in London in a hybrid role.
We are working with an exciting client that is in their scale up' phase and looking to bring in a team of customer care agents in the coming months for ongoing temporary work.
This specific opportunity will sit within the weight loss brand with over 500,000 customers.
Our client is a global D2C medicine platform across the UK, US and EU working with multiple healthcare brands.
Looking for a Customer Service representative to join a great lifestyle business based in London (Shoreditch)
Competitive salary generous profit share bonus
The role
To provide assistance to the Sales Team and the Customer Service Team by placing orders, invoicing clients, responding to emails, answering phone calls, resolving issues and assisting Sales Managers.
As the German speaking Customer Service Agent you will provide technical assistance and resolving more complex issues that customers encounter and that could not be resolved by level 1 support.
You will close customer tickets and use the SAP system to investigate customer accounts, whilst being a key account manager to large German retailers.
You will work for a high end global furniture company who has been around since the 1930's.
We are seeking an individual with customer service experience, you will have ideally have worked previously within a customer service focused environment, perhaps within an inbound and outbound contract centre or call centre environment.
This position is initial a 12 month fixed term contract.
Customer service advisors required - work flexibly and get paid weekly
Join our growing team of Customer Service Advisors in London today!You will act as the first point of contact to investigate and resolve enquiries to deliver a seamless customer experience.
We have on-site, remote working and temp-to-perm opportunities available.