_____________________
____________________
______________________
____________________
_____________________
_______________________
_____________________
___________________
__________________
____________________
A very well respected regional company is looking for a Administrator (and reception lunch cover) near to Southampton Common. This is a great role for someone who is looking for a busy varied position; you will be providing administrative support to the Team and their Managers, assisting with Admin and covering Reception. You will have a confident, friendly manner and have a "can do" attitude. The Administrator Role This is a varied administrator role that will suit somebody who likes to be kept busy and has a flexible approach to their work. The role will assist across three departments, so will be fantastic variety. Your duties will include the following: To cover Reception, including dealing with incoming telephone calls and welcoming visitors into the office, being a professional first point of contact for the company. This is covering one hour at lunchtime and two short breaks through the day. Helping with admin for the procurement manager, keeping files organised, computer databases up to date and collecting and inputting supplier information. You will also interact with suppliers by telephone, chasing approvals etc. Assisting the Training department with administrative related tasks, coordinating booking of training courses, updating spreadsheets and sorting out training certificates. Ideal candidate for Administrator Role The ideal candidate for the admin position will need be an excellent communicator, be highly organised and the ability to be flexible and adaptable is essential. You may have some Reception or Customer Service/Administration experience. Most importantly, you will have a warm and friendly manner and enjoy dealing with people. Additional Information Great company with a friendly environment plus there is free car parking. Please note, due to the volume of applications we are unable to contact each applicant individually. If you have not heard from us within 2 days of application please assume that you have been unsuccessful on this occasion.
Introduction Elis is an international multi service provider, offering textile, hygiene and facility services, we are a leader in circular services, allowing businesses to achieve optimal hygiene and protection for their employees and customers thereby enriching their well being in a sustainable way. Our rental maintenance model supports our customers to focus on their core business while reducing their environmental footprint. Our circular services emulate our commitment to a more sustainable future: connecting us, our clients and our planet.We are looking to hire a Customer Account Manager who will have overall responsibility for retention and development (growth) of existing customer portfolio by delivering exceptional levels of customer service and building relationships between Elis and the customer in line with the business line strategy. Implement segment strategy campaigns and develop customer portfolios.Think like the customer and act as the voice of the customer internally while driving the business position. Role responsibilities and summary The effective management of a portfolio of accounts with a principle aim of customer retention.Analyse lost business/complaint management data and implement appropriate action.Explore cross selling opportunities where appropriate.Develop Customer Account Plans to identify and review future risks and opportunitiesEnsure the Company's growth targets for the customer portfolio are achieved.Select and implement the best approach to win the growth opportunity.Act as a lead point of contact for all matters specific to your customers.Understand the needs and future requirements of customers through proactive management.Understand quality standards set by the company and agreed with each customer. Retain ownership of the customer service level agreement.Forecast and track customer metrics to predict trends. Highlight opportunities and threats.Discuss outstanding debt issues with customers agreeing satisfactory outcomes for both parties.Review the commercial viability of accounts, recommending improvements or additional services.Agree price increases with customers as advised by the Company.Push for improvements, applying commercial thinking in making choices on existing and emerging customer requirements. What will make you stand out? ??????????????Ability to listen to and influence peer group and department team members.Good attention to detail and the ability to analyse data.??Continuously improve the department and/or team. Ability to organise self and others to ensure tasks are carried out in a timely manner.Strong collaboration & influencing skills across departments and sites. Driver's license. Flexibility to cover out of hours at the weekend on occasion What's on offer? Are you ready to take your career to the next level? Don't miss out on this exciting opportunity. We are able offer, and encourage career growth, and have national coverage to facilitate ambition. In addition we offer: Competitive Salary of circa £30,000.00 plus bonus 33 days holiday per year Company Pension Private Medical Working with a great team
Our client is seeking a Purchasing Administrator to work with their established Marine based clients. You will be required to take ownership for a variety of Purchasing and Logistics admin tasks and will be dealing with both suppliers and customers on a daily basis. You will need to have strong communication skills and the ability to make things happen. You will need to build strong relationships and enjoy working under pressure to meet customer expectations. Previous experience working in a similar role is ideal but not essential as full training will be given. Previous office based work experience is essential. The Role This is a very busy role where you will be making things happen! You will need to ensure that you provide a first class service to the customers. You will need to take responsibility for the customer orders ensuring that their needs are met on every level, this will include building strong business relationships. It is a varied role where you will be processing orders, liaising with internal teams, dealing with imports and uploading information to customer portals. You will be helping to solve customer problems and will manage the process through to delivery. There is lots of scope for you to take on more within this role and full training will be given. The Ideal Candidate To be considered for this role you must have a 'can do' attitude, strong communication skills and the ability to multitask. Attention to detail is essential as are strong administration skills. You will be very customer focused with a commercial mind and have the ability to build relationships at all levels. This is a great opportunity for someone who enjoys working in a busy role within a great team! Additional Information This is a great opportunity to work within a very successful company. Free parking is provided.