_____________________
______________________
_______________________
______________________
__________________________
___________________
_______________________
________________________
_______________________
___________________
Are you an experienced Administrator with a passion for delivering exceptional customer service? Looking to work for a growing organisation that champions your development and where you can make an impact? This could be the perfect role for you! Our Swindon-based client is seeking a Sales Administrator to join their team, to support their continued growth across Europe. Based in the office full-time, you'll be part of a team dedicated to servicing their B2B customers working on a variety of administrative tasks. Offering a salary of up to £28,000 depending on experience, this a great opportunity to join the businesses and to be a part of their continued success. Whilst not essential for the role, proficiency in French is desirable due to their growing European customer base. As a Sales Administrator, your core responsibilities will be: Inputting and processing orders accurately. Producing and dispatching customer invoices. Being the first point of contact via phone and email for customers. Liaising directly with the Sales Team to ensure customer requests are fulfilled. Supporting ad hoc projects as required, including the Annual Trade Show. Occasionally assisting in credit control activities. We'd love to hear from you if you have the following: Experience in administration, with strong proficiency in Microsoft Excel. Proficiency in French (desirable). Strong organisational skills and a keen eye for detail. Exceptional customer service and communication skills, both written and verbal. Ability to problem solve and think quickly on your feet. A full driving licence (beneficial). About the role... As Sales Administrator, you'll be integral to the smooth running of our client's day-to-day operations. Based on-site in Swindon, you'll respond to customer enquiries and order requests via phone and email, accurately inputting and processing orders in line with agreed SLAs. Working closely with the Sales Team, the role has clear progression offering the opportunity to support with managing a comprehensive stock base, supplier sourcing, managing clients and assisting overseas customers. About the Company... Our client is the UK division of a trade supplier, with over 1000 retail customers. Recently expanding its operations into France and Germany, this ambitious yet structured company prides itself on its collaborative and supportive working environment and is dedicated to delivering exceptional service to its clients. How to Apply... If this Sales Administrator role has piqued your interest, apply now! Or get in touch with Niche Recruitment today to learn more.
My client is a well-known Wealth management firm in Badbury and seek to grow their back-office support team and are looking to recruit a Client Service Specilaist. The CSS will provide a full and high level of administrative support to Advisers whilst maintaining an excellent level of customer service to all clients. full time/permanent position Hybrid (2 days at home, 3 days office based) once completed initial training period 35.5 hours a week (Monday Thursday 8.30 5pm with 1 hr unpaid lunch, Friday 8.30 3pm with 1 hr unpaid lunch) Salary range (depending on experience) Benefits include - Discretionary Bonus, 25 days holiday increasing by one day a year up to a Max of 30 plus option to buy or sell, a week's extra on your 10th year, Pension scheme with 5%, 4 x Life cover, professional exam support and progression prospects available, Birthday vouchers and 2 hours off, Champayne on work anniversaries and Xmas hamper, plus social events to look forward too. Key Accountabilities; Plan Adviser diaries to utilise their day in the most effective way High level of organisation, accuracy and ability to prioritise work Provide administrative support to Advisers and the team Client liaison including answering the phone, resolving queries and greeting clients Admin Support duties will also include; Answering the telephone and resolving or typing out messages Sets up and manages clients on all systems to include change of address and e-mail Calls clients and books client meetings for Advisers Send e-mail confirming meetings, send review forms or information update sheets Printing as requested Scanning, filing and directing post Filing Sending welcome letters to clients Archiving Basic information requests Oversee CSS mailbox distribute e-mails Taking actions from client meeting notes and up-dating Salesforce. Send client reminder e-mails ahead of meetings Skills and experience required Administration support experience within financial services Knowledge of pensions and investments would be advantageous. Willingness to take industry recognised qualifications Ability to work autonomously, remotely and within a team Experience in maintaining systems, processes and procedures Experience of Microsoft Outlook, Excel & Word Identifying and suggesting ways to improve processes